For large orders, shipments are made via UPS or Common Carrier. Shipping and handling charges will be added to your order. Once your online order is shipped, you will receive a Shipping Confirmation email with tracking details.
Orders placed on our website typically ship within three business days, Monday through Friday, excluding holidays, regardless of the shipping method chosen.
We take pride in our industry-unique “No Damage” Guarantee, ensuring products are securely packaged for transit. If you receive a damaged product:
Once confirmed, we will replace the damaged product free of charge. If damage is not reported within the specified time frame, we may be unable to process a free replacement.
Backorders are rare. However, if an item is backordered:
Orders can be canceled within 1 business hour of submission. To cancel, simply use the “Start a Support Ticket” link and provide your order number. We will process the cancellation and refund your payment.
If your order is deemed undeliverable by UPS or Common Carrier due to incorrect shipping addresses, required signatures, or refusal of delivery:
Unless explicitly stated in the quotation or invoice, all taxes, customs fees, and import/export duties are the customer’s responsibility.
If your tracking information shows that your package was delivered but you cannot locate it:
If you are still unable to locate the package, notify us via our website within 5 days of the carrier’s delivery date, and we will assist in tracking or replacing the item.
Since 2002, we have been committed to the research, development, production and manufacturing of PTFE coating products.
@ 2019 Likedoer All right reserved.
